Reference

Privacy Policy for Your sga123 Account

Your privacy choices, payment records, and account access logs are laid out here before you open your account.

Account recordsCookie choicesDANA dataDevice checks
sga123 Privacy Policy for Your sga123 Account
CONTACT PATHS

Three Privacy Contact Paths

Fast privacy support matters when an account alert blocks a login or a payment record looks wrong.

Live chat Open the chat bubble from the lobby or Account > Help between 09:00 and 01:00 WIB. We ask for your registered phone or email before discussing payment records, device alerts, or privacy changes.
Privacy email Send privacy mail with your account ID, registered contact, and the data issue you want checked. We use email for correction requests, data access questions, and written replies you can keep.
WhatsApp support Use WhatsApp when you need a quick privacy check on a login alert or wallet match. We never ask for your password, and we may move sensitive replies to email.
RECORD CONTROLS

Six Controls Behind Your Records

Our privacy work sits behind the account steps you already see: registration, login, wallet checks, game-session records, and support tickets.

Collection scope

We collect registered name, phone, email, device ID, IP address, login time, wallet actions, and selected game category such as VIP Baccarat or Bingo only for account operation, security checks, and privacy replies.

Payment records

DANA, OVO, GoPay, and QRIS records may include transfer time, sender reference, receipt image, amount, and account match result. We use those fields to confirm wallet ownership and handle privacy questions.

Cookie choices

Cookies keep your session active and remember basic preferences. On Android Chrome, you can check them through Settings > Site settings > Cookies, then return to your account if you want us to review related records.

Login protection

If we see a new phone, browser, or location, we may pause access until code verification is complete. That check uses device signals and login time, not your private messages or contacts.

Retention period

We keep account, wallet, and support records while your account is active and longer when required for dispute handling, security review, or legal duties. When the reason ends, we delete or anonymise records.

Correction requests

Head to Account > Profile to check your name, phone, and email before asking us to change a record. For payment data, include the DANA, OVO, GoPay, or QRIS reference.

Privacy Questions Before You Join

You should know how data is handled before you create an account or send a wallet receipt. These answers focus on privacy rights, account access, cookies, payment records, device checks, and support contact steps. If your question is not listed, contact us through chat, email, or WhatsApp during 09:00 to 01:00 WIB.

We collect your registered name, phone or email, password record, IP address, device details, login time, wallet references, and support messages. We use them for account access, security checks, payment matching, and privacy replies.

We keep payment records to match your wallet to your account, confirm transfer status, answer disputes, and prevent account misuse. The record may include receipt time, sender reference, amount, and support ticket details.

Yes. Start with Account > Profile, then contact support if a locked field needs correction. We verify your registered phone or email before changing personal data so another person cannot alter your account.

Cookies help keep your session active, remember basic preferences, and reduce repeated security prompts. You can manage them in your browser settings, but blocking all cookies may require fresh login checks.

Only staff assigned to support, security, payment checking, or account administration can see the request. We limit access by role, and sensitive replies may move from chat to email for safer handling.

We keep records while your account remains active and for a further period when needed for security, dispute handling, payment checks, or legal duties. After that, we delete or anonymise the data.

A new phone or browser may trigger code verification, extra login checks, or a short access pause. We use device ID, IP address, and login time to protect your account from unwanted entry.